THEVIPExperience


Questions You May Have:

  • Shop Hers is a marketplace for high-end designer brands only. The VIP service is a selective process for high-end designer merchandise. VIP items must be from a designer on this list:
    VIP Designers >
  • You may sell women's apparel, shoes, and accessories.
    Learn more about the types of items you can sell >
  • Items must be clean, odor-free and in good condition.
  • If we receive an item that does not meet the VIP standards, we will contact you to discuss the return and/or donation of your item.

Your VIP Closet Coordinator will e-mail you to confirm receipt of your items.

We will do everything in our power to list your items in a timely manner - usually within 14 business days. Your VIP Closet Coordinator will let you know when your items have been listed on the site.

Shop Hers conducts a thorough analysis of the item's value in the resale market today to come up with a suggested price that's competitive. However, you ultimately have final say on the initial pricing.

Not to worry! We will take care of returns so that you don't have to! Once your item sells, you get paid and that's that.

We take a 35% transaction fee when an item sells. Until an item sells, the service is completely free of cost. The Shop Hers VIP team will do everything in our power to sell your items in a timely fashion.

Contact us at VIP@shop-hers.com.

What Can I Sell Through The VIP Service?

  • Shop Hers is a marketplace for high-end designer brands only. And, our VIP service is even more selective. VIP items must be from a designer on this list: VIP Designers >
  • We accept women's apparel, shoes, and accessories, following the guidelines below.
  • Items must be clean, odor-free, and in good condition.
  • If we receive an item that does not meet the VIP standards, we will contact you to discuss the return and/or donation of your item.

Sorry But We Don't Accept:

  • Items that need cleaning (Please double-check that your items are clean before sending them to us. Have items cleaned first, if need be. We will not accept items that are not clean and we will not dry clean them for you.)

  • Items in poor condition
    No stains
    No deodorant left behind
    No rips, tears or holes
    No missing buttons
    No broken zippers or closures
    No shoes with toe marks
    No shoes wth bent pointy tips or extreme defects

  • Vintage fur (We understand that all fur is costly but, we only accept furs from brands on our VIP Designers list.)

  • Unless it's Hermès, Alaïa or Chanel...

We Gladly Accept:



This is simply a guide to the types of items we accept. If you have an item that is questionable, please contact your VIP Coordinator or e-mail us at VIP@shop-hers.com before sending it in.

Accepted VIP Designers

We love great fashion no matter what the label, but there's simply no room in our closet for everything, so we've got to be more selective when it comes to VIP selling. Through VIP, we are looking for the pieces you could flaunt today— not your mother's 80's shoulder-padded Escada suit. Check out the list of brands below and acceptable types of items before shipping your items in to our VIP service. And, of course, if you feel like you've got something special that didn't make the cut, feel free to e-mail us at VIP@shop-hers.com.

Selling items on your own? Please refer to: Accepted Brands for Non-VIP Closets >



3.1 Phillip Lim
A.L.C
Acne
Akris
Alaia
Alberta Ferretti
Alexander McQueen
Alexander Wang
Anna Sui
Balenciaga
Balmain
Band Of Outsiders
Bottega Veneta
Brian Atwood
Burberry
Burberry Prorsum
Bvlgari
Cacharel
Calixta
Cartier
Carven
Celine
Chanel
Charlotte Olympia
Chloe
Christian Dior
Christian Louboutin
Christopher Kane
Clover Canyon
Comme Des Garcons
Costume National
D&G
David Yurman
Derek Lam
Dior
Dolce & Gabbana
Doo.Ri
Dries Van Noten
Dsquared2
Emilio Pucci
Equipment
Etoile Isabel Marant
Fendi
Ferragamo
Giambattista Valli
Givenchy
Goyard
Gucci
Haider Ackermann
Helmut Lang
Hermes
Herve Leger
Isabel Marant
Issey Miyake
Jean Paul Gaultier
Jil Sander
Jimmy Choo
John Galliano
John Hardy
Karl Lagerfeld
L'wren Scott
Lanvin
Loewe
Louis Vuitton
M Missoni
Maison Martin Margiela
Manolo Blahnik
Mansur Gavriel
Marchesa
Marni
Mcq By Alexander McQueen
Missoni
Miu Miu
Moncler
Moschino
Mulberry
Nicholas Kirkwood
Peter Som
Pollini
Prada
Preen
Pringle Of Scotland
Pucci
Rag & Bone
Reed Krakoff
Rick Owens
Roberto Coin
Rochas
Rodarte
Roland Mouret
Rolex
See By Chloe
Smythson
Stella McCartney
T By Alexander Wang
Temperly London
Thakoon
The Row
Theyskens' Theory
Tom Binns
Tom Ford
Torn By Ronny Kobo
Valentino
Van Cleef And Arpels
Vanessa Bruno
Vbh
Vivienne Westwood
Yohji Yamamoto
Yves Saint Laurent (YSL)
Zac Posen