Returns


If you receive an item that does not fit or suit you, you may choose to resell the item out of your own Shop Hers closet for whatever price you see fit or simply return the item.

To return an item, please contact
customerservice@shop-hers.com.

Upon receipt of the item, you have 14 days to send it back to Shop Hers.

• Your credit card will be refunded once the item has been received by Shop Hers.

• All items returned must be in the same condition as when it was received, with the Shop Hers tag fully intact.

• The shipping fee is the responsibility of the buyer.

• No returns on Inner Circle and Final Sale items.

• Once we receive the item, you have two options. We can credit your original card minus a 5% restocking fee. Or, we can waive the restocking fee and refund the full amount to you in store credit.