If you receive an item that does not fit or suit you, you may choose to resell the item out of your own Shop Hers closet for whatever price you see fit or simply return the item.
To return an item, please contact
Upon receipt of the item, you have 14 days to send it back to Shop Hers.
• Your credit card will be refunded once the item has been received by Shop Hers.
• All items returned must be in the same condition as when it was received, with the Shop Hers tag fully intact.
• The shipping fee is the responsibility of the buyer.
• Shop Hers will charge a 5% re-stocking fee for all returned merchandise.
(By opting to re-sell your unwanted purchases, you will save shipping fees and re-stocking fees.)